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Testimonials

Plan was executed perfectly
Mike, Plan was executed perfectly, thank you so much for organising this for me. Customer service and product was delivered with perfection, couldn't be happier. Take care, Jack.

Plan was executed perfectly

Dear Mexican Hammocks
 
I am very impressed with your service and delivery time! To receive the dispatch notice within an hour of ordering late at night and to have our new hammock delivered in two days is exceptional.
 
Thanks, we are very happy with the new hammock, which fits our old frame perfectly. You will be hearing from us again when this one wears out!
 
Best regards, Vicki, SA, January 2013

I am very impressed with your service and delivery

Thank you Guy and Mike

Received the beautiful Masks (wrestling masks). I'll let you know the link (for the movie) when its up.

Kind regards
Rebecca, May, 2013

Beautiful Masks

January/February 2016 - Very nice hammock - thanks! (Mexican King Size Hammock) | Great customer service and fast postage! (Mexican Queen Hammock) | It's great (Mexican Double Hammock) | Great price and fast delivery (Mexican King Hammock) | Great Ebayers,Excellent Quality. Quick delivery. Thank you (Mexican Resort Style Hammock) | Yes nice color n fast delivery (Mexican Double Cotton Hammock) | Excellent product, top service (Mexican King Size Hammock) | Great product, thank you! (Mexican Queen Hammock)

Recent Ebay Feedback

GUY – Hello Again!!   I AM SO SO HAPPY!!!!!

I CANNOT BELIEVE IT ARRIVED SO QUICKLY – I HONESTLY THOUGHT I WOULD BE RECEIVING IT AFTER CHRISTMAS!!!!

ORDERED IN THE AFTERNOON OF 16TH DECEMBER AND ARRIVED THIS MORNING 8.30AM ON THE 20 DECEMBER – UNBELIEVABLE AND THERE WAS

A WEEKEND IN BETWEEN THOSE DATES!!!

Thank you Thank you Thank you – OVER AND OVER AGAIN!!!!!

I’ve just received my order and it’s better than I could imagine.  Your colours you represent on your web site are true to form!!!!

I love my Hammock and Blanket – they are top quality!!!

I’m so glad I didn’t buy from the camp shops (well you can’t get the blanket from there anyway) – your Hammocks are far superior in my eyes!

ONCE AGAIN – A VERY MERRY HAPPY AND SAFE CHRISTMAS TO YOU AND YOUR FAMILY AND TO THE MEXICAN PEOPLE WHO MAKE THESE BEAUTIFUL ITEMS –

THEY SURE KNOW WHAT THEY ARE DOING!!!!

SHARON, Port Kembla, NSW, December, 2011

I AM SO SO HAPPY!!!!!

Hi there,


Just a note to say that the hammock (king size nylon) was delivered and it is amazing. It is just what I expected and the colours are great. Even though it is for my girlfriend for Xmas I had to try it out just to see how it works. I was very pleased with the results.

Thank you for the prompt reply to my query. I will recommend your company to everyone that is thinking of buying a hammock.

Have a great Xmas and thank you for a great product.

Chris, Logan Village, Queensland, December 2011

It is amazing

You can quote me on this - fantastic hammock (king hammock), I've been trying for months to find one as large and outstanding service - courier delivered the hammock after one day!

Well done guys - keep up the good work - if only every company performed so well.

Thanks,

David, NSW, November 2011

You can quote me on this!

 

Hi Mike,
 
The stand (chair hammock stand) arrived I assembled today all okay, thanks so much.  I love it
 
Kate, (Sydney, NSW) October 2011

 

I love it

Hi Guys,

Love your hammocks what a great selection!

Sharon, June 2012

Great Selection!

Thanks for the very prompt service. The Hammock arrived in time and the gift was a great success. So far we have given five of these to our children on their 30th Birthdays and they love them.

Regards
DS, September 2012

They love them

Great! Thanks so much for the brilliant service.

I'll be recommending your site to all i know that are in the market for hammocks or wrestling masks.

Cheers,
Stacey (Sydney, NSW) September 2011

Thanks so much for the brilliant service.

Thank you, I received the hammock (resort style hammock) late last week, it is a gift for my husband which i’m sure he will enjoy.

Your web site is easy to use and the overall purchasing experience is great. Thank you

Katrina (Cedar Creek, Queensland) July 2011

The overall purchasing experience is great

Hi Guy,

I received my Hammock this morning, I love it!

Thank you,
Jen (Virginia, Queensland) July 2011

I love it!

Once again, thanks for your great customer service and I will recommend your company to any one wanting to purchase one (king hammock).  Hopefully we will be purchasing a timber stand in the near future.

Regards & thanks,
Johanna (Hornsby, NSW) July 2010

Great customer service

Many thanks for all your help. Fabulous customer service!

Found you via a google search.  Good luck with the business.

Leanne (USA based, purchased for a friend in Brisbane) June 2010

Fabulous customer service!

Guy,

Thank you for dropping off the Mexican Hammock, it went down a treat for Mothers Day - very relaxing.  We did as you suggested and reversed the 'hooks' to take the hammock over the ends of the hammock stand.

If you are not careful you will give the service industry a bad name.  The way Hammocks Australia has dealt with the supply of product and the earlier issues we had with the stand has given me renewed hoped for the simple things such as Custormer Relationship Management.

Regards

Chris (Lindfield, NSW) May 2010

A treat for Mothers Day

I have purchased a Mexican blanket as a gift for my sister online from Sydney to be sent to Cairns and it arrived in a few days time. My sister loves it and I was very happy with the service. I was relieved, eased for purchasing it. I would recommend highly to everyone!

(Recommendation on Startlocal website) January 2010

My sister loves it

Fantastic service, very friendly and easy to deal with, and a great product!

Jasmin (recommendation on Startlocal website) January 2010

Very friendly

Hi Mike,
 
I can't believe how quick the service was within 1 hour of ordering my lovely new hammock was delivered to my office.
 
It looks great and I can't wait to see my partners reaction when he opens his gift of this fabulous hammock.
 
Thanks & kind regards
 
Michele Tanner, Roseville New South Wales (September 2009)

I can't believe how quick the service was!

Hi Mike, Hammocks Australia,
 
Thank you so much for promptly sending us the beautiful Mexican hammock and Mexican blanket. Our family have enjoyed using both items outdoors!  I was amazed at how soft both products were and having young kids I am thrilled we can all comfortably relax in the king hammock. I will certainly continue to recommend you to my family and friends and you were an absolute pleasure to deal with. Great customer service! I wish you the very best as your company continues to prosper.
 
Regards,

Kate & Hayden S. Port Douglas QLD (September 2009)

Beautiful Mexican hammock and blanket

G’day Mike,

Just received my queen hammock from the courier and wanted to say thanks for the awesome customer service. Within 2 hours of placing the order I had contact from you confirming the order and issuing me with my tracking number. Less than 30 hours later the it arrived at my door.

The hammock is high quality as promised and very comfortable due to the tight weaving. The instructions provided are very useful.

I am more than happy for you to use this as a testimony on your website or in any other material you like.

If only all companies provided as good a service/product as you!

Cheers,

Douglas M. Merewether Heights NSW (September 2009)

Awesome customer service