What to expect when ordering from Hammocks Australia
Posted on June 11 2012
When you place an order through Hammocks Australia, whether it be for one of our authentic Mexican hammocks, hammock stands, Mexican blankets or lucha libre wrestling masks you can always expect the same quality, fast and friendly service and prompt delivery.
Upon placing your order through our online store, you will near instantly then receive a reply confirmation of your order and if you have paid via credit card you will receive your payment receipt also. If you have purchased a Mexican hammock this email confirmation will also have a direct link to our 'hammock instructions, use and care guide'. This gives you a chance to read and familiarise yourself with your hammock and methods of hanging before it arrives. You can also then refer to this online any time.
Once we have received your order, we will then pack and have it ready to dispatch via one of our courier providers such as Fastways, Couriers Now, and AU Post within 24 hours. All the services we use provide excellent speedy delivery that will generally have your purchase to you within 1-3 working days (this may take a couple of more days for delivery to Western Australia, rural and remote areas). Once your package is ready to dispatch we will also email you delivery confirmation along with a tracking number for the applicable service. This then allows you to track the progress of your purchase and if necessary follow up delivery direct with the courier if you are not home or miss delivery.
From ordering to receiving all in the comfort of your own home or office! Not a bad way to shop!
From the team @ HammocksAustralia.com.au