At Hammocks Australia we have recently launched this fully updated website. We have intended for it to be much more user friendly.

As such one feature we have incorporated is the option to pay via cheque of EFT. Previously you would have had to email us for details how to do this and our account/address details, which slowed down the order process for you and added to the transaction time. We have speed up and streamlined this process now, so can place and order through the site and be provided with the necessary details automatically.

When you are ready to purchase any of our hammocks, blankets or Mexican clothing simply add your item(s) to the cart. You are then redirected to your shopping cart page where from you can either continue shopping and add more items, or click on 'proceed to checkout'. 

After selecting to 'proceed to checkout' this will load up another screen where you can either register an account with us or checkout as guest. Either option will allow you all methods of payment. Proceed through entering your details and delivery address. Then when you get to step 5 you have the option to select Credit Card (processed by PayPal), Cheque or EFT. If you select Cheque of EFT you will then get a display box as below giving you details of how to pay with these methods. 

 

placing order

Select your prefered method and click continue - just make sure you take down these details before you click continue though first - if you forget, don't worry they will be included in your order confirmation email. If you have selected Cheque or Bank Deposit your order will be processed and we will be notified of your order, as well you will receive an order confirmation email. You then simply send us a cheque to the provided address or make payment to our account as detailed. Then as soon as we have you payment cleared in our account we will dispatch your order and email confirmation and tracking details. You are welcome to email us and let you know when you have or when you will make payment, this is helpful to us so we know when to check for your payment.

If you select PayPal, you will be redirected to the PayPal payment page where you enter your credit card details. This is highly secure and your are protected by PayPal during this phase. Your credit card details are not stored or saved, and we don't see them at all either. You will then be finally redirected back to our website to review and give final confirmation of your order.

Should you have any trouble, questions, feedback or need further assistance please just contact us and we will help you through.

From the team at Hammocks Australia.